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Hotel · Melbourne · Victoria

Hotel Grand Chancellor Melbourne

A 4-star stay in the heart of Melbourne CBD, steps from laneways, cafes, and Chinatown.

  • Rooftop pool and fitness centre
  • Wi-Fi throughout the property
  • 24-hour reception and express check-in/out
8.4 Great 8853 reviews Booking.com 8.4 · 8853 reviews

About

Hotel Grand Chancellor Melbourne

Hotel Grand Chancellor Melbourne sits on Lonsdale Street in the CBD, putting guests within minutes of the city's famous laneways, cafes, and shopping. The property offers Wi-Fi throughout, a rooftop pool, and a gym, making it a practical base for both leisure and business travellers.

The hotel features a range of rooms from Classic to Premier, each equipped with air conditioning, heating, and tea and coffee facilities. On-site amenities include a restaurant, bar, room service, and a business centre, with parking available for those arriving by car.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central CBD location — Minutes from Chinatown, theatres, and a tram line to Southern Cross Station.
  • Friendly and helpful staff — Guests consistently mention welcoming and attentive service, from check-in to local tips.
  • Rooftop pool and gym — A rooftop pool and fitness centre are available for guests.

Worth weighing

3 to weigh
  • Parking may be limited — While parking is available, a guest noted that on-site space may not accommodate all patrons; another mentioned parking is off site.
  • Some rooms show wear — A review mentioned threadbare armchairs in a standard room.
  • Facilities rating is lower — Guest rating for facilities is 7.6, the lowest category, suggesting some amenities may feel dated or limited.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Classic Queen Room

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Premier King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Superior Queen Room

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Superior King or Twin Room

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • Express check-in/out
  • Lift
  • Luggage storage
  • No smoking on site

Dining

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Room service
  • In-room breakfast
  • Special diet menus

Services

  • Safe deposit box
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Family & Fitness

  • Cots
  • Children's menu
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 8853 reviews

Guest-rated 8.4/10 from 8,853 reviews

Booking.com · 8.4 · 8853 reviews
8.4Verified guest

“Great spot with excellent amenities like free Wi-Fi, round-the-clock reception, and a cosy bar. On my first stay, the staff recommended a local taxi service that I still remember. I'm already planning to return for New Year's.”

8.4Verified guest

“The hotel is clean and attractive, with exceptionally welcoming and attentive staff. Breakfast is generous and tasty. The location is excellent, just minutes from Chinatown. It's an 18-minute drive to the airport, close to theatres, and on a tram line to Southern Cross Station. Service is good, and overnight parking is available.”

8.4Verified guest

“Check-in was friendly, rooms were a good size with two armchairs that were a bit worn, plus a shower and clean towels.”

8.4Verified guest

“Guaranteed on-site parking was essential for us, and the hotel delivered, though it was clear on departure that there isn't room for every guest's car, so next time I'd confirm rather than assume. The King Superior Room was very spacious, and the bed was exceptionally comfortable. Check-in and check-out were quick. We couldn't hear neighbours at all. Late check-out at 11am was a bonus.”

8.4Verified guest

“Good location, close to Chinatown.”

8.4Verified guest

“We appreciated the convenient parking and the friendly bar atmosphere.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

Chinatown: A few minutes' walk, with a wide range of restaurants and a lively atmosphere.

Theatres and Tram Line: Close to the theatre district and a tram line that connects to Southern Cross Station.

Waterfront: A short walk to the waterfront, which offers restaurants and scenic views.

131 Lonsdale Street, Melbourne, Victoria, 3000, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
140 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 11:00.

Is parking available at the hotel?

Parking is available on site, though some guests noted that space may be limited. Others mentioned off-site parking options.

Are pets allowed?

No, pets are not allowed at this property.

Does the hotel offer Wi-Fi?

Yes, Wi-Fi is available throughout the property.

Is there a pool or gym?

The hotel has a rooftop pool and a fitness centre.

What dining options are available?

There is a restaurant, bar/lounge, and in-room breakfast. Special diet menus are also offered.

The bottom line

Hotel Grand Chancellor Melbourne earns its reputation for a central location and attentive staff, with a rooftop pool that adds value. While parking can be tricky and some rooms show age, it remains a solid choice for a CBD stay.

8.4Based on guest reviews and ratings as of the latest data.

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